Privacy Policy

Last updated: October 6th, 2016.

This privacy policy covers our practices for using, maintaining, protecting and disclosing information we may collect when you visit our website at, and use the services therein provided by Spannings LLC. We may update this Policy from time to time, so please review periodically. In the event this Policy changes, we will inform you by posting an updated Policy on this web page. All changes will go into effect immediately and the new Policy will apply to all past and current users of our website and will supersede prior versions of this Policy.

I. Information Collected and How We Use It

We do not collect personally identifiable information from individuals unless provided voluntarily. You are not required to register or provide information to us in order to view the website. We will not sell or disclose your name or email address to third parties without your explicit consent, except as specified in this privacy policy.

We collect the following information about you upon account creation: name, address, phone number, email address, username and password. We use the information you supply for the purpose of providing the services you have requested, and as described in this Policy. In addition, we may from time to time contact you via email or regular mail.

If you shop with us, we collect the following information about you: name, addresses, phone numbers, email addresses, billing information including but not limited to credit card numbers and expiration dates, as well as the names, addresses and phone numbers of gift recipients (if any). We use your name, address, phone number and billing/credit card information to process your order or as otherwise described in this Policy.

The email address you provide is used for internal purposes, such as confirming and tracking your orders or as otherwise described in this Policy. We may also contact you occasionally via email or regular mail to keep you up-to-date on the latest Silver Star Coffee news. If you would like to opt out of receiving mailings from us, please unsubscribe. Gift recipients may, from time to time, receive offers from us regarding new products and services that we think may be of interest to them. We allow gift recipients the option to opt out of receiving future marketing-related communications from us.

In certain instances, we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, Spannings LLC or others. We may also disclose your personally identifiable information when we believe the law requires it. In the event of a merger, consolidation or sale or transfer of all or substantially all of our company or its assets, personal information collected by our website may be transferred to the purchaser or the new company.
In certain instances, 3rd party software may be used to collect user information for security purposes and in order to improve the shopping experience. Information collected by reCAPTCHA is held in accordance with the Google Privacy Policy.

II. Use of Cookies

A cookie is a small data file, which often includes an anonymous unique identifier, that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. Silver Star Coffee may use its own cookies for a number of purposes, including: Access your information when you “sign in”; keep track of preferences you specify while you are using Silver Star Coffee’s services; display local product offerings; estimate and report Silver Star Coffee’s total audience size and traffic; and conduct research to improve Silver Star Coffee’s content and services. Silver Star Coffee cookies do not collect personal information, and Silver Star Coffee does not combine information collected through cookies with other personal information to tell us who you are or what your username or email address is. Cookies also allow users to save time during checkout on return visits. Most web browsers automatically accept cookies, but they should also allow you to instruct your browser to prevent the use of cookies. Please note that if you disable cookies, certain aspects of our website will not function properly, such as the shopping cart. We may use third-party analytical tools to help us better understand how you use our website. These analytical tools will place cookies on your computer to collect information. The information collected by these analytical tools will tell us things like which search engine referred you to our website, how you navigated around our website and what you purchased. This information will help us to better serve you with more personalized information and product offerings. The third party provider of the analytical tools may only use your personal information to perform services for us and is contractually required to maintain all of the information it collects and analyzes for us securely and in confidence. This third party may not share your personal information with anyone else, or use it for any other purpose, except on an aggregate, non-identifiable basis.

III. Information Sharing and Disclosure

Spannings LLC may share aggregated demographic information with business partners and affiliates. When an affiliate is associated with your transaction, you may come to share customer information that is related to that transaction with that affiliate. Spannings LLC employs other companies and people to perform tasks on our behalf and needs to share your information with them to provide products and services to you. Examples could include but are not limited to fulfilling orders, handling billing disputes, analyzing data, providing marketing assistance and providing customer service.

IV. Security

Your account information is protected by a password for your privacy and security. You need to work to protect against unauthorized access to your password and to your computer by signing off once you have finished using a shared computer. When you enter sensitive information (such as credit card number) for registration we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.